Instant replies. Bookings closed in chat.
CatchUp24 answers instantly on web, email, Instagram, and Google — understands the request, checks availability, and guides the customer to a booking, even while your team is busy.
A message at 10pm. The reply goes out in seconds.
A customer writes on your site, by email, or on Instagram for an appointment. With CatchUp24's Messaging Agent, they do not wait until morning — they get a natural reply in your business voice and can book right away.
Service businesses lose demand right here: late email replies, incomplete messages, generic links that never close. CatchUp24 uses the same knowledge as the phone — services, prices, hours, rules — and drives every conversation to a useful outcome.
Web, email, Instagram, and Google sound like you.
The agent reads the message, understands intent, and replies in your business tone. It can explain a service, offer an available slot, handle a reschedule, or suggest a relevant add-on — in chat and in email.
When your team is needed, it hands over full context: who wrote, on which channel, and what they want. No conversation left half-finished.
Same knowledge as voice
Services, availability, offers, and operating rules shared across phone, chat, and email.
Booking in chat or email
The conversation can end with a real appointment on the calendar — not just a “we'll call you back.”
Escalation with context
When a human is needed, your team gets the message, channel, and priority — without starting over.
Messages handled. Bookings captured.
Real-time replies
Customers get answers in seconds, not hours — day, evening, and weekend.
Web, email, Instagram, and Google
One experience across your site, inbox, social messages, and the channels where customers already reach you.
Operational booking
Checks live availability, confirms the slot, and updates your business calendar.
Relevant add-ons
Recommends upgrades and complementary services only where it makes sense, under your rules.
Your business voice
Replies stay consistent with your brand, services, and policies — not generic templates.
Conversation history
Every exchange is logged for follow-up, quality, and customer context.
Turn on your channels. The agent starts replying.
Configure services, hours, and booking rules once. CatchUp24 answers on web, email, and messaging with the same intelligence as voice.